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Health & Hygiene

High sanitation and hygiene standards are mandatory for the safety of guests and staff. Core Russian regulation: SanPiN 2.3/2.4.3590-20.

It’s important to distinguish between cleaning and disinfection:

  • Cleaning — removes visible contamination: grease, dirt, food residue.
  • Disinfection — destroys pathogens (bacteria, viruses, fungi) on the surface.

Both steps are required. A surface must be cleaned before it can be effectively disinfected.

Develop a cleaning plan that specifies:

  • What is being cleaned
  • Frequency
  • Responsible staff member
  • Products and methods used
  • Sign-off field

Typical cleaning frequencies:

AreaFrequency
Contact surfacesAfter every use
Cutting boardsAfter every use
Kitchen floorsDaily
Grease traps and exhaust filtersWeekly
Walk-in refrigeratorsWeekly
Grease interceptorsQuarterly (minimum)
Exhaust fansMonthly

Insects and rodents (cockroaches, flies, mice, rats) are a serious food safety threat. Control measures:

  • Seal all gaps in walls, floors, and ceilings through which pests can enter.
  • Store all products in closed containers, off the floor.
  • Remove trash regularly, use bins with lids.
  • Keep the surrounding area clean, no food debris.
  • Contract a licensed pest control service — at minimum quarterly.
  • Document all pest control visits and any findings.
  • Use color-coded bins: general waste, recyclables, food waste.
  • Empty bins at the end of every shift or when full.
  • Wash and disinfect bins regularly.
  • Waste storage area must be separate from food preparation zones.

All venues must comply with occupational health requirements.

  • Train staff in safe lifting and carrying techniques.
  • Use trolleys and mechanical aids for heavy loads.
  • Report all injuries and near-misses immediately.
  • Use chain mail gloves when working with sharp implements.
  • Use oven gloves and pot holders when handling hot cookware.
  • Keep knives sharp — a dull knife requires more force and is more dangerous.
  • Clean spills immediately.
  • Use anti-slip mats in high-risk areas.
  • Ensure adequate lighting throughout.
  • Keep walkways clear at all times.
  • Keep a first aid kit accessible to all staff at all times.
  • Ensure at least one first aid-certified staff member is present during operations.
  • Log all injuries in the incident register.